Sr. Field Service Engineer


The Field Service Engineer is an essential role in the R&D team of Microsure, responsible for providing technical support on the different subsystems that comprise the MUSA 2 robot system both on and offsite. You will be required to have deep expertise in system technology development and system product testing in a technical regulated environment, while always having the customer at the top of your mind.


  • Responsible for processes and activities from R&D to production
  • Take ownership on product release testing, configuration management, change control board, incoming inspection of tools and parts, service and maintenance & warehouse
  • Perform verification, validation and testing of surgical robots prototypes and end products
  • Work together with QA department to be compliant with regulatory aspects related to production, design and verification
  • Create and maintain technical documentation like DMR, CAPA, RCAs, , SOP, Design changes
  • Cultivating supplier relationships
  • Off & On-site customer support for issues occurring in the field
  • Servicing/Build-up of MUSA 2 systems
  • Ticketing system manager for MUSA2 project


We are a small, fast growing medium enterprise (SME), hence you will be the one that will establish strong and professional technical support for all issues on the MUSA 2 robot system.


  • Bachelor or Master in Engineering or Analog Design
  • Proven work experience as system integration and test engineer of complex mechatronic products (like robots)
  • Experience in performing system integration and testing in a technical regulated environment
  • Knowledge of programming languages (MATLAB ,C++, Visual Basic, SKILL, TwinCAT)
  • Basic scrum knowledge
  • Good verbal and written communication skills in English, knowledge of Dutch is a plus
  • Structured approach to problem solving and testing
  • EU driving licence
  • Willing to travel abroad occasionally


We welcome you to a challenging, preferably full time job.

  • 32 – 40 hours per week
  • Flexibility in working hours and work location (hybrid)
  • Competitive salary
  • Stimulating innovative environment with great opportunities for growth
  • 25 holidays, with the option to buy up to 10 additional days

If you are interested please submit your application with motivation and CV to

For additional information feel free to contact our CTO, Dick Dijkkamp, mobile: 0651689677