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Sr. Field Service Engineer

WHY WE NEED YOU

The Field Service Engineer is an essential role in the R&D team of Microsure, responsible for providing technical support on the different subsystems that comprise the MUSA 2 robot system both on and offsite. You will be required to have deep expertise in system technology development and system product testing in a technical regulated environment, while always having the customer at the top of your mind.


YOUR KEY TASKS

  • Responsible for processes and activities from R&D to production
  • Take ownership on product release testing, configuration management, change control board, incoming inspection of tools and parts, service and maintenance & warehouse
  • Perform verification, validation and testing of surgical robots prototypes and end products
  • Work together with QA department to be compliant with regulatory aspects related to production, design and verification
  • Create and maintain technical documentation like DMR, CAPA, RCAs, , SOP, Design changes
  • Cultivating supplier relationships
  • Off & On-site customer support for issues occurring in the field
  • Servicing/Build-up of MUSA 2 systems
  • Ticketing system manager for MUSA2 project

YOUR ROLE

We are a small, fast growing medium enterprise (SME), hence you will be the one that will establish strong and professional technical support for all issues on the MUSA 2 robot system.

YOUR PROFILE

  • Bachelor or Master in Engineering or Analog Design
  • Proven work experience as system integration and test engineer of complex mechatronic products (like robots)
  • Experience in performing system integration and testing in a technical regulated environment
  • Knowledge of programming languages (MATLAB ,C++, Visual Basic, SKILL, TwinCAT)
  • Basic scrum knowledge
  • Good verbal and written communication skills in English, knowledge of Dutch is a plus
  • Structured approach to problem solving and testing
  • EU driving licence
  • Willing to travel abroad occasionally

OUR OFFER

We welcome you to a challenging, preferably full time job.

  • 32 – 40 hours per week
  • Flexibility in working hours and work location (hybrid)
  • Competitive salary
  • Stimulating innovative environment with great opportunities for growth
  • 25 holidays, with the option to buy up to 10 additional days

If you are interested please submit your application with motivation and CV to info@microsure.nl

For additional information feel free to contact our CTO, Dick Dijkkamp d.dijkkamp@microsure.nl, mobile: 0651689677